Curio / Graduate Thesis Project

Curio / Graduate Thesis Project

A physical-digital ecosystem fostering sustainable art engagement for families

| Service Design

| EdTech

Winner of the 2024 Thesis Project Award (UC Berkeley Master of Design)

| Service Design

| EdTech

Winner of the 2024 Thesis Project Award (UC Berkeley Master of Design)

Time

Time

2024, 08-12

Status

Launched

Team

Katherine Liu

Charlene Lu

My Contribution

My Contribution

Context Research

Concept Design

Physical Prototype Design

Digital UX Design

Overview

Overview

CURIO transforms family art museum visits into engaging adventures.


Combining physical exploration cards with a companion digital app, CURIO makes discovering art feel as playful and accessible as collecting trading cards. Instead of traditional, one-off museum trips, families experience art continuously—from school and home to the museum—building curiosity, confidence, and lasting connections to art.

BACKGROUND

BACKGROUND

This thesis project stems from my intern project at SFMOMA, where I was working on improving label readability and trying to figure out why visitors were struggling to understand the art information and how we could make art more accessible. For my thesis, I was thinking specifically, how can we make museums more enjoyable for kids? 

During our desk research, we identified two major systemic challenges:

Intimidation and Accessibility

For many families, art museums feel unwelcoming—quiet, formal, and filled with unfamiliar references that can be overwhelming for both children and adults.

Educational Gap

With the rise of STEM-focused curricula, arts education has seen significant decline. This leaves fewer kids with the opportunity to engage confidently with visual culture.

(RE) DEFINING THE PROBLEM SPACE

(RE) DEFINING THE PROBLEM SPACE

As we moved into field observations and interviews with museum professionals, we discovered that the deeper pain points lay elsewhere:

Limited Engagement Beyond Existing Audience

The families we observed in museums seemed confident and comfortable Many parents confidently guided discussions and encouraged exploration. That’s when we realized we were witnessing a self-selecting group. As Amy Lange, Family Program Director at SFMOMA, told us, “Even when we give out free tickets, it only attracts those who are already in the circle.

Lack of Entry Points for Newcomers

Families without prior exposure to art often don’t know how or where to start. Parents feel unprepared to explain artworks, and without accessible tools or guidance, they’re unlikely to initiate a museum visit at all.

Unsustained Engagement

Many existing programs create fun one-time experiences but lack follow-up. As a result, families rarely return or build deeper relationships with museums over time.

HOW MIGHT WE

HOW MIGHT WE

Initiate and sustain a cycle of family engagement with art museums?

These insights shifted our design goal: instead of focusing solely on making museums more engaging once families arrive, we needed to create pathways —a system that helps families begin their journey toward art appreciation in familiar, low-pressure environments.

KEY CHALLENGES & SOLUTIONS

KEY CHALLENGES & SOLUTIONS

1. How do we bridge the gap between familiar spaces and cultural institutions?

1. How do we bridge the gap between familiar spaces and cultural institutions?

We needed to meet families where they already are.
CURIO works as a system that connects three important places:


  1. Top-performing platforms prioritize clarity, trust, and lead capture at every scroll


    To guide the redesign, I started by conducting a competitive analysis of top-performing online course platforms (e.g., Harvard, MIT, Maven) to benchmark content structure, visual tone, and conversion strategies. I identified a consistent content structure that drives conversion:

  • Schools, where the Curio Kits are first introduced;

  • Museums, where they are used for hands-on activities;

  • Homes, where families can continue their art journey by building collections.


By linking these spaces, we turn the art experience into small, easy steps instead of one big, intimidating jump.

2. How, and to what extent, should technology be involved in kids’ engagement with art?

2. How, and to what extent, should technology be involved in kids’ engagement with art?

During testing at the SF Public Library, we noticed common digital tools (e.g. audio, screen, & button) could distract kids from connecting with the artwork.


(Image on the right: Testing at San Francisco Public Library with our initial prototype that involves button interface and audio recording)

  1. Top-performing platforms prioritize clarity, trust, and lead capture at every scroll


    To guide the redesign, I started by conducting a competitive analysis of top-performing online course platforms (e.g., Harvard, MIT, Maven) to benchmark content structure, visual tone, and conversion strategies. I identified a consistent content structure that drives conversion:

So we made a clear choice: in the galleries, we keep things simple and hands-on with physical cards for exploration. The digital part—our app—comes in before and after visits to help families plan, reflect, and discover more about the art.

3. How do we balance prescriptiveness & open-endedness of the guidance?

3. How do we balance prescriptiveness & open-endedness of the guidance?

We found inspiration in the Exploratorium's Active Prolonged Engagement framework, which transforms visitors from passive observers into active investigators when showcasing complex scientific concepts.

  1. Top-performing platforms prioritize clarity, trust, and lead capture at every scroll


    To guide the redesign, I started by conducting a competitive analysis of top-performing online course platforms (e.g., Harvard, MIT, Maven) to benchmark content structure, visual tone, and conversion strategies. I identified a consistent content structure that drives conversion:

Instead of telling kids about art periods through text-heavy labels, we give them eyes in different styles to find paintings that give them similar feelings.

Rather than explaining color theory with technical terms, we let them create their own 'boba drinks' by mixing colors they find in paintings. It's about making art exploration feel like play while building understanding.

4. How can we sustain a family's engagement with art over time?

4. How can we sustain a family's engagement with art over time?

CURIO uses a subscription model, regularly sending themed card sets that gradually introduce deeper art concepts. Families build from basic elements like colors and shapes to advanced topics like composition and history, creating ongoing excitement and learning.


The app supports this journey by letting families share their discoveries, see what others are exploring, and build their own digital collection of art experiences.

SERVICE SYSTEM MAP

SERVICE SYSTEM MAP

TESTING & FEEDBACK

TESTING & FEEDBACK

Testing CURIO in Real-World Settings

Testing CURIO in Real-World Settings

We tested CURIO extensively, including during SFMOMA's Family Day, a major event drawing diverse families. Observations confirmed that CURIO effectively sparked meaningful interactions.

We tested CURIO extensively, including during SFMOMA's Family Day, a major event drawing diverse families. Observations confirmed that CURIO effectively sparked meaningful interactions.

Positive Feedback

Positive Feedback

Children eagerly explored galleries, using cards to initiate natural conversations about art with their parents.

Families reported feeling more confident and relaxed in the museum environment, focusing on shared discoveries rather than “correct” interpretations.

Parents particularly valued the approachable, playful format, which encouraged their children’s curiosity and engagement.

Field of Improvement

Field of Improvement

Some parents with very young children needed clearer age-specific guidance.

Engagement patterns varied slightly between genders, suggesting the potential to diversify activity types further.

Potential Opportunity

Potential Opportunity

Adults showed a surprisingly strong interest in CURIO, enjoying the playful and exploratory approach as much as the children. This suggests a potential opportunity to expand the product’s appeal by tailoring it to adult users as well.

Photos uploaded by participants:

CONCLUSION

CONCLUSION

Looking ahead, we're exploring several directions. We plan to collaborate with K-12 art teachers to develop card sets aligned with the school curriculum and to work with museum educators to create themed card sets that align with their exhibitions.

Designing CURIO showed the importance of carefully blending analog and digital experiences, as well as creating clear pathways from familiar environments to cultural institutions. In a time when art programs are often the first to face budget cuts, we wish CURIO could help demonstrate how art education can be accessible and joyful and why it matters.

Designing CURIO showed the importance of carefully blending analog and digital experiences, as well as creating clear pathways from familiar environments to cultural institutions. In a time when art programs are often the first to face budget cuts, we wish CURIO could help demonstrate how art education can be accessible and joyful and why it matters.

CURIO was honored as Thesis Project of the Year at UC Berkeley’s Master of Design program, recognizing excellence in research-driven design, innovative problem-solving, and meaningful impact.

  1. Top-performing platforms prioritize clarity, trust, and lead capture at every scroll


    To guide the redesign, I started by conducting a competitive analysis of top-performing online course platforms (e.g., Harvard, MIT, Maven) to benchmark content structure, visual tone, and conversion strategies. I identified a consistent content structure that drives conversion:


Special thanks to:
Kyle Steinfeld (thesis supervisor), Director of Master of Design; Associate Professor of Architecture in the College of Environmental Design at UC Berkeley
Amy Lange, Family Program Director at SFMOMA

Nicole Meshack, Visitor Experience Director at SFMOMA
Mason Friedburg, Group Manager of Design & Development at the Exploratorium
Marie Deininger, Education Coordinator at the Museum of Craft and Design
Brian Hinch, Former Production and Technology Director at Tellart
Kuan-ju Wu, Former Lead Technologist at Tellart
Emma Randall, K8 Art Teacher at San Francisco Unified School District
Evelyn Thorne, Director of Academic Affairs at Jacobs & Creative Arts Educator
María-Teresa C., K12 Specialist
Christopher Myers, Senior Lab Manager at CITRIS Invention Lab & Jacobs Design Specialist


Special thanks to:
Kyle Steinfeld (thesis supervisor), Director of Master of Design; Associate Professor of Architecture in the College of Environmental Design at UC Berkeley
Amy Lange, Family Program Director at SFMOMA

Nicole Meshack, Visitor Experience Director at SFMOMA
Mason Friedburg, Group Manager of Design & Development at the Exploratorium
Marie Deininger, Education Coordinator at the Museum of Craft and Design
Brian Hinch, Former Production and Technology Director at Tellart
Kuan-ju Wu, Former Lead Technologist at Tellart
Emma Randall, K8 Art Teacher at San Francisco Unified School District
Evelyn Thorne, Director of Academic Affairs at Jacobs & Creative Arts Educator
María-Teresa C., K12 Specialist
Christopher Myers, Senior Lab Manager at CITRIS Invention Lab & Jacobs Design Specialist

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KATHERINE LIU

©2025

KATHERINE LIU

©2025